In partnership with the Medical Director, Outpatient Director and Clinical Department(s), this position is responsible for the practice management, operations and coordination of the day-to-day clinical and business activities for high volume, multi-specialty and/or multi-disciplinary site(s). Responsible for the interviewing, hiring, supervision, discipline and staff development; capital and operational budget oversight/management; efficient utilization of resources; developing policies and procedures; both new employee orientation and ongoing education of staff, and management of quality improvement initiatives to enhance clinical, operational, quality and cost efficiency and the patient experience on an on-going basis.
Key Responsibilities
The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
1. Perform at a level of clinical and business management able to handle high volume, multi-specialty, and/or multi-disciplinary patient populations.
2. Competent in clinical practice for all services provided at practice site.
3. Practices according to Nursing Department Practice Standards.
4. Performs clinical care functions 10-50% depending on size of practice.
5. Serves as the operational expert of daily clinic operational matters.
6. Engages leadership, faculty and staff in decision making process.
7. Works in collaboration with Clinical Department(s) and Medical Group leadership on issues that impact the practice. Develop new policies, procedures and protocols in collaboration with the Medical Director, Outpatient Director, Professional Practice Nurse Leaders and Nurse Educators.
8. Explain, interpret and enforce hospital standards and policies. Perform staffing analysis for high volume, multi-specialty and/or multi-disciplinary in conjunction with the Medical Director and or Outpatient Director to determine appropriate skill and staffing levels needed to assist the assigned facility.
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9. Monitor adequacy and multi competencies of staffing levels; implement appropriate in-service training and cross-training to ensure availability of competent, trained support staff; implement appropriate orientation and ensure competencies; promote continuing education for all staff to enhance patient care and professional staff development.
10. Recruit, hire, coach and evaluate staff, determining salary.
11. Provide progressive discipline for all specialties/disciplinaries, if applicable. In conjunction with the Medical Directors, Outpatient Director and Operations Director(s) establish goals and objectives to optimize operations and program development.
12. Perform practice management analysis in collaboration with the Operations Director(s) and or Outpatient Director to define mutual goals to advance the Outpatient and Clinical Department(s) initiatives such as access, optimizing revenue for current and new business growth opportunities.
Qualifications
To apply for this position, interested and qualified applicants should have: Bachelor’s degree in Nursing with five (5) years of related experience and currently licensed to practice as a Registered Nurse by state of employment or holds a multistate RN license through the interstate Nurse Licensure Compact as well as previous ambulatory experience.
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Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community with attractive salary with health insurance, living allowance, accommodation allowance and other opportunities for career and personal development.
Application Deadline Not Specified as offer is full till all positions are out.